User Guidelines & Safety Tips

    User Guidelines & Safety Tips

    Welcome to our platform! To ensure a safe and enjoyable experience, please follow these guidelines.

    1. General Usage Guidelines

    • Provide accurate and truthful information in your listings and profile.
    • Respect all users and avoid using offensive or abusive language.
    • Do not spam or post irrelevant content.
    • Ensure that all ads comply with our Terms & Conditions.

    2. Staying Safe While Using the Platform

    • Avoid sharing personal or financial information with strangers.
    • Meet in public places when dealing with buyers or sellers.
    • Verify product quality before making a payment.
    • Use our platform’s messaging system to communicate instead of external channels.

    3. Reporting Issues

    If you encounter fraudulent activities, scams, or any suspicious behavior, please report them immediately through our Report an Issue page.

    4. Account Security

    • Use a strong password and update it regularly.
    • Enable two-factor authentication if available.
    • Log out from public or shared devices after use.

    By using this platform, you agree to abide by these guidelines. Your safety is our priority!

    Other ways to reach us

    Tel: +233 242 997 422

    WhatsApp: +233 555 533 386

    Email: customer-services@livioh.com